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Customer Service Survey
Thank you for your recent reservation through HotelnParking.com. Your opinion counts and it helps us keep other HotelnParking.com users up to date on the hotels in our system. HotelnParking.com has no control over the hotel management of the hotels we offer so your input helps us better our service and serve our clients. Please take a moment to fill out our customer survey
 
RESPONSE CODE
  5 - Excellent
  4 - Good
  3 - Adequate
  2 - Poor
  1 - Unacceptable
  
Hotel N Parking
How did you hear about us?
  
 
Online Reservations Service
Ease of following our Online reservation system  
5   4   3   2   1  
Did you find our services to be timely and cost effective  
5   4   3   2   1  
Was the billing on your credit card  
As expected   Not as expected  
Was the information on our Web clear and concise  
5   4   3   2   1  
Overall convenience and quality of our Online Service  
5   4   3   2   1  
 
Customer Service Department
Level of service and friendliness of our staff  
5   4   3   2   1  
Was the staff knowledgeable on the City and Hotels  
5   4   3   2   1  
Did the hotel have your confirmation at the time of arrival  
Yes   No  
How would you rate the hotel  
5   4   3   2   1  
Did our staff explain you our billing procedures and cancellation policies clearly and effectively  
5   4   3   2   1  
 
Overall
Overall, I rate the entire experience  
5   4   3   2   1  
I would recommend this service to others  
yes   no  
 
Additional Comments or Suggestions
 
Additional Infomation
Booking Number
First Name *
Last Name *
Email Address: *
City of Stay
Hotel
Check In Date
  Security Image
Security code*
 
  
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